Awards for The Lakeside Hotel and Spa

VISITENGLAND 4 STAR HOTEL, GOLD AWARD, AA 4 STAR HOTEL AA 2 ROSETTES VISITENGLAND BREAKFAST AWARD CUMBRIA TOURISM AWARD WINNER 2012 - LARGE HOTEL

VisitEngland 4 Star Hotel

All the national assessing bodies (VisitEngland*, VisitScotland, Visit Wales and the AA) now assess hotels and guest accommodation (including B&Bs) to the same criteria and award one to five stars. The star ratings reflect the overall quality of the experience. When choosing your accommodation look for the Quality Rose, the official marque of the Enjoy England national tourist board rating scheme.

Additional information on this classification scheme is available from VisitEngland.

VisitEngland Gold Award

Gold and silver awards are given to hotels and guest accommodation that provide exceptional quality in all areas but in particular in service and hospitality.

Additional information on this classification scheme is available from VisitEngland.

AA 4 Star Hotel

Star ratings, from one to five, are used to assess the standard of the quality you can expect for hotels and bed & breakfast accommodation.

Additional information on this classification scheme is available from AA.

AA 2 Rosettes

Rosettes are awarded annually to AA inspected restaurants for the quality of their food. Most star-rated hotels have their own restaurants and we also inspect these. Not all restaurants receive an AA award, but will generally serve enjoyable food of a reasonable standard.

Additional information on this classification scheme is available from AA.

VisitEngland Breakfast Award

The VisitEngland Breakfast Award recognises those hotels and B&Bs that offer their guests a quality and choice of breakfast, service and hospitality that exceeds what would be expected at their star rating.

Additional information on this classification scheme is available from VisitEngland.

Cumbria Tourism Awards Winner

The Cumbria Tourism Awards celebrate the best of Cumbria's tourism businesses and the talented individuals behind them.

Additional information on this classification scheme is available from Cumbria Tourism.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-assessed accessibility details

Parking

  • Surface of the car park and pathway leading to entrance is
  • Yes
    Solid ie tarmac / concrete etc
  • Yes
    Drop-off point for guests outside entrance
  • Route from the parking area to the entrance:
  • Yes
    Is flat (i.e. without steps)

Entrance

  • Yes
    Entrance well lit
  • Yes
    Bell at main entrance

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
  • Yes
    Entrance to reception
  • Yes
    Public toilet
  • Yes
    One or more bedrooms
  • Yes
    Lounge
  • Yes
    Bar
  • Yes
    Swimming pool
  • Yes
    Gym/leisure centre
  • Yes
    Baby changing facilities

Dining

  • Yes
    Level access (no steps/thresholds) or access by ramp or lift
  • Yes
    Menus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
  • Yes
    Sugar free (diabetic)
  • Yes
    Gluten free (coeliac)
  • Yes
    Lactose free (dairy free)
  • Yes
    Low potassium
  • Yes
    Low sodium
  • Yes
    Nut free
  • Yes
    Additive free
  • Yes
    Organic
  • Yes
    Vegetarian
  • Yes
    Vegan

Bedrooms

  • Yes
    Bedroom furniture can be re-arranged if requested by guest
  • Yes
    Bedroom with non-allergenic bedding available
  • Bathrooms available with:
  • Yes
    Bath with shower
  • Yes
    Bath
  • Yes
    Wet room
  • Yes
    Bedrooms available with emergency call systems such as flashing lights (if fire alarm is activated)

General

  • Yes
    Proprietors/staff available 24-hours
  • Yes
    Emergency evacuation procedures for guests with disabilities